A Dream Market user recently reported on Reddit that his account had been hacked by another person, who managed to seize over his wallet balance by ordering a zero listing. Following this breach, the victim was anxious and wondered what to do next considering that such a thing has never happened before.
The user wanted to know whether anyone else had passed through a similar experience, including how they resolved it if there was a solution. The dispute button didn’t work well for him because all transactions were closed and Dream Market support team was also not responding.
Consequently, others requested the victim to be a little bit more patient; expressing confidence that support will soon get back to him. Though sometimes it might take a while considering that cash was lost here. Dream Market later responded by saying that indeed the user’s account had been phished, and there was nothing the user could do to salvage the situation or get some refund from them.
While it’s impossible to argue with such a statement coming from Dream Market, the user says he’s lucky the amount stolen from him/ her wasn’t much since the money in his online wallet at that time was negligible. The user had placed a couple of coins there in the past but this time round the sum was not worth complaining about, though, if it were more the victim admits that would have left him devastated.
Despite Dream Market answering his complaints, the user still expressed dissatisfaction since he had to wait for more than 1 hour and 30minutes before getting a response. During this waiting time, the user somewhat expected not to be compensated given that his account showed a blank listing bought for $49. A clear indication of hacking. Such activities make him doubt whether he really wants to continue using Dream Market or not.
Apparently, the victim isn’t alone in this situation as another user also complained that his Dream Market account was probably also been hacked. His password is no longer working meaning they have changed it, and he can’t check anything on the profile. When the individual keyed in Dream Market address for login sake, he was immediately redirected to a DDoS protection page and requested to enter certain captcha. This has never occurred before, so the user re-entered the address twice more, but it still showed a default captcha page.
Afterward, he was taken to a login page that looked suspicious, since here the user could no longer get a similar DDoS protection/captcha page that had earlier showed up. The user also sought to know whether others who had been hacked before received a similar page on their walls, prior to the cybercriminals seizing over their accounts. He concluded by mentioning that he wished 2FA protection code had been turned on, then hacking would never have occurred in the first place. The victim longed to apply two-factor authentication on his Dream Market account but kept forgetting to look into it.
The moral of the story is don’t be stupid with your details. If you get some weird email asking to login by clicking a link or sending username and password etc. DONT. Always access the site from the safe link you always use or from this site.
Also, the support of these Darknet Markets are dealing with tens of thousands of people and in AlphaBay’s case, hundreds of thousands of people. If they don’t reply instantly, don’t freak out. Go roll a joint, chill the fuck out and give it a few hours or even a day or two before jumping to conclusions.